Responsible gambling
Gambling should stay a form of paid entertainment. Here are the habits we recommend and where to find help.
Before you play
- Set an amount you can afford to lose and stop once it is gone.
- Decide how long you will play before you log in.
- Never raise your stakes to win back losses.
- Skip gambling when you have been drinking, feel tired or feel low.
Use the casino's own tools
Most casinos let you set limits in your account settings or through live chat. 21bit, for example, offers deposit, loss and wager limits, cooling-off periods of one week or one, three or six months, and self-exclusion for six months, nine months, a year or permanently. Open the responsible gambling page of any casino you join and set your limits on day one.
BetStop, the National Self-Exclusion Register, blocks you from all licensed Australian online and phone wagering providers. It does not cover offshore casino sites, so if you want a break from those, request self-exclusion at each casino as well.
Where to get help
- Gambling Help Online, 1800 858 858. Free, confidential counselling by phone, chat and email, 24/7. gamblinghelponline.org.au
- BetStop. The free Australian Government self-exclusion register for licensed wagering. betstop.gov.au
- Lifeline, 13 11 14. Crisis support any time of day. lifeline.org.au
- National Debt Helpline, 1800 007 007. Free financial counselling if gambling has left you with debts. ndh.org.au
- Gamblers Anonymous Australia. Peer support meetings around the country. gaaustralia.org.au
Online casinos are for adults aged 18 and over. Under the Interactive Gambling Act 2001, companies may not offer online casino games to people in Australia, and none of the casinos we list hold an Australian licence.
